Mandy tom Dieck and Timothy Young will introduce AR/ VR within the tourism and cultural heritage context, discuss its opportunities and challenges and provide a number of use cases, its outcomes and lessons learned. Future scenarios and possible developments will be highlighted as part of this talk.
This is a dive deep into the world of NEW luxury tourism. CEO's of well-known hotel brands share their perspectives on how to enhance the experiences of their luxury guests. You'll take away crucial insights on how to build a luxury brand considering the challenge of keeping brand promises and differentiated souls without simply duplicating. The discussion gets heated up once the terms "digital detox" and "digitalization" come up...
Timothy O'Neil-Dunne gained foothold in the travel industry at an early stage, was on the start up team of Expedia and considers himself as an "agent of change". He is very clear about the bright and dark sides that the travel industry brings and shares his thoughts on the importance of listening and transformations in life.
Why Gopinath Parayil (short: Gopi) is a true travel hero? He pioneered when founding one of the first travel companies from India with focus on responsible tourism: The Blue Yonder. They like to call themselves a "Development Intervention Organisation" aiming to create better places for people and communities to live as THE basic foundation for tourism to be sustainable. Listening to Gopi's story he might transform your way of travelling, too.
Get ready for the new TripAdvisor! Face to face with Stephen Kaufer, CEO of TripAdvisor, this interview during ITB Berlin Convention reveals insights into the world's largest travel platform. You'll get to know the importance of trust and sharing experiences in this business and gain first hand knowledge about TripAdvisor's plans on becoming the starting point of every journey.
Andy Owen Jones, CEO and visionary Co-Founder of bd4travel, is talking about the importance of using Big data and AI to understand customer's current and future behavior. How he "fell" into travel technology and finally brought bd4travel to life? He'll tell you!
"Anyone can belong anywhere" - That's what Airbnb is about. The President of Homes of Airbnb, Greg W. Greeley talks about his work at Amazon prime and how he started at Airbnb. The mission of Airbnb: Meaningful and memorable travel as well as a personal connection with the people you're visiting. Get inspired by Greg's story!
Invent, improve and understand your customers' needs – of today and tomorrow. In this talk Jens Wohltorf, CEO of Blacklane, emphasizes the value of Concierge Service and the transformation of future mobility. How to be ready for the future, Jens?
Put your headphones on and listen to Angel Zhao giving latest business insights about the Alibaba ecosystem and its newbie Fliggy which has been recently launched as the new Chinese shopping platform. Trip.com and Fosun round off the panel to bring you up to date. Enjoy!
Travel and tech - these are the two passions of our travel hero Monika Wiederhold, Managing Director at Amadeus Germany. During the interview she reveals how 9/11 changed her personal and professional life and why Mahatma Gandhi is her personal super hero. Monika's advise to future travel heroes? Stay curios and travel!