In the latest episode of the ITB Berlin Travel Hero Podcast, host Dirk Rogl welcomes Stephen Kaufer (Founder of TripAdvisor) and Lorraine Sileo (Co-Founder of Phocuswright Research) for a special 60th anniversary conversation. From the rise of reviews as a global trust layer to AI as the next major inflection point: what will truly change travel planning and booking — and what still won’t? Tune in now.